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Developing Creative Problem Solving Skills in Product Managers

Designed for Mid-career product managers at tech startups seeking to uplevel their innovation skills for ambiguous, fast-paced launches to spark real collaboration and high-energy learning.

A 90-minute virtual workshop with breakout rooms. Audience pain points: Facing pressure to deliver novel solutions under tight deadlines, struggling to unlock creativity in technical teams, and often defaulting to incremental improvements instead of bold innovation.

Icebreaker
Activity 1

Unusual Product Origins Quiz

Kick off with a rapid-fire quiz: show 3 surprising stories about how famous products (e.g., Post-it Notes, Slack, WD-40) were invented by accident or through a creative pivot. Participants guess the real origin from two plausible options. The payoff is sparking curiosity about creative pathways and introducing the value of unexpected thinking.

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Why this works

Curiosity and novelty prime the brain for learning and lower resistance to new frameworks.

Icebreaker
Activity 2

Assumption Busters

Present a common product challenge (“users aren’t engaging with feature X”). Ask participants to write down the first assumption that comes to mind about why this is happening. Reveal 3 classic misconceptions, then facilitate a quick group debunk: what’s missing or off in each assumption?

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Why this works

Surfacing and directly challenging misconceptions helps participants see hidden biases and opens doors to creative reframing.

Icebreaker
Activity 3

Silent Solution Sketches

Invite each participant to silently sketch or jot a 1-minute solution to a creative problem, no pressure for artistry or technical detail. All ideas are valid—doodles, words, stick figures. Then, volunteers share anonymously for a quick round of applause.

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Why this works

Low-pressure, silent ideation allows introverts and hesitant voices to contribute without judgment, building confidence.

Icebreaker
Activity 4

Rapid Fire Brainstorm Relay

Split into breakout teams: each team has 3 minutes to generate as many wild, practical, or innovative solutions as possible to a real product dilemma. Teams then race to pitch their top idea in a 30-second burst.

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Why this works

Timed, energetic bursts lower inhibition, increase creative output, and create positive peer momentum.

Icebreaker
Activity 5

‘What Would You Do?’ Dilemma

Present an authentic, high-stakes product dilemma: ‘Your team is stuck between a customer request for customization and the need to scale. What do you do?’ Invite participants to vote for their preferred solution, then discuss the real trade-offs using poll results as a launchpad.

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Why this works

Real-world dilemmas anchor learning in relevance and prompt practical reasoning.

Icebreaker
Activity 6

Personal Creative Breakthrough Story

Invite participants to recall and briefly share a time they solved a tricky product problem creatively—whether it was a major launch or a small workaround. Use breakout pairs or chat for sharing, emphasizing real feelings and lessons learned.

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Why this works

Active reflection strengthens personal connection and integrates learning emotionally.

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