Privacy Policy

1. Introduction

At BoreNO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and credit-based application.

By accessing or using BoreNO, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms, please do not access our services.

2. Information We Collect

We collect several different types of information to provide and improve our service to you:

• Account Data: When you sign up, we collect your email address, name, and password. This is necessary to identify you, manage your credit balance, and secure your account.
• Usage Data: We collect details about how you interact with BoreNO, such as the pages you visit, the actions you perform, credit consumption logs, and generated engagement plans.
• Payment Data: Payment processing is handled by our third-party billing providers (such as Stripe). We do not store your credit card or billing details on our servers. The billing provider securely stores and processes this information.
• Cookies & Tracking: We use cookies to keep you signed in, remember your preferences, and collect anonymous aggregate performance data.

3. How We Use Your Information

BoreNO uses the collected data for several core purposes:

• To provide and maintain our core credit-based services.
• To securely manage your credit balance, purchases, and rate card operations.
• To notify you about changes to our application, updates, or credit balances.
• To provide customer support and troubleshoot technical issues.
• To detect, prevent, and address security threats, spam, or service abuse.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers to help run our business:

• Service Providers: We employ third-party companies for cloud hosting (e.g., Vercel), analytics, and database services. These parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Payment Gateways: When you buy credit packages, payment data is passed directly and securely to our payment processors.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your personal data is highly important to us. We implement industry-standard encryption, firewalls, and secure socket layers (SSL/TLS) to shield your database credentials, password hashes, and session data.

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data:

• The right to access, update, or delete the personal details we hold about you.
• The right to request transfer of your account history or library data.
• The right to withdraw consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact our support team via email at support@boreno.com.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.