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How to Pitch Strategic Process Changes to Stubborn Managers

Designed for Mid-level operations leaders responsible for process improvement in large manufacturing organizations facing entrenched legacy mindsets to spark real collaboration and high-energy learning.

A 90-minute virtual workshop for mid-level operations leaders who routinely encounter resistance from senior managers when suggesting process innovations. Pain points include frustration over 'we've always done it this way' attitudes, difficulty translating technical improvements into executive value, and fear of damaging professional relationships.

Icebreaker
Activity 1

Mystery Process Postcards

Participants receive three anonymous 'process change postcards' representing real proposals previously rejected by stubborn managers. They guess which one, if any, was actually approved—and why. This sparks curiosity and primes a discussion on strategic framing.

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Why this works

Starting with curiosity activates cognitive engagement and primes learners for pattern recognition about what pitches succeed or fail.

Icebreaker
Activity 2

Myths Busted: Boss Edition

Show a series of common misconceptions such as ‘Stubborn managers ignore data’ and ‘Process change must be radical to matter.’ Participants vote true/false, then see real evidence from surveys and manager interviews debunking each.

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Why this works

Addressing misconceptions directly reduces cognitive bias and builds openness to new evidence-based strategies.

Icebreaker
Activity 3

Silent Pitch Sketch

Participants are given a simple case: 'Introduce digital checklists.' Without speaking, they jot or sketch their pitch headline on a sticky note or virtual whiteboard. The group reviews anonymously, then votes for the most compelling.

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Why this works

Low-pressure, nonverbal participation builds comfort and creativity, especially for introverts or those worried about judgment.

Icebreaker
Activity 4

Pitch Battle Lightning Round

Divide participants into pairs. Each gets 60 seconds to pitch the same improvement to a ‘stubborn manager’ (played by their peer). The recipient’s job: respond with their best resistant objection. Quick feedback follows, then switch roles.

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Why this works

Role-play in rapid-fire builds energy, rehearsal skills, and desensitizes fear of confrontation in a safe environment.

Icebreaker
Activity 5

The Costly Dilemma Drill

Present a real-world dilemma: ‘A manager insists paper logs are safer than digital—even after repeated data entry errors cost $50k last year.’ Teams brainstorm two ways to frame the pitch focusing on risk and value, then debate which would be more persuasive.

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Why this works

Engaging with a concrete dilemma connects emotional urgency to skill-building and nudges learners to consider strategic framing.

Icebreaker
Activity 6

Personal Pitch Postmortem

Ask participants to recall their toughest failed pitch to a stubborn manager. They jot down what they said, how the manager responded, and what they wish they’d done differently. Volunteers share, and facilitator guides reflective discussion on how to reframe future pitches.

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Why this works

Active personal reflection deepens learning transfer and helps embed new strategies by connecting to authentic experience.

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