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Running Effective Competitive Intelligence Audits for Sales Teams

Designed for Senior Sales Enablement Managers responsible for arming frontline sales teams with actionable competitive insights in fast-moving SaaS markets to spark real collaboration and high-energy learning.

A 90-minute virtual workshop with breakout segments. Audience struggles with information overload from multiple sources, inconsistent competitor updates, and translating intelligence into actionable tactics for sales conversations. The session focuses on practical audit techniques and making intelligence digestible for sales teams.

Icebreaker
Activity 1

The Mystery Competitor Reveal

Kick off with a curiosity-building mini-game: present a ‘redacted’ competitor profile (removing logos, names, and obvious markers) and challenge participants to guess who it is, based solely on customer pain points and sales tactics. Discussion follows about what makes competitor intelligence meaningful versus noise.

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Why this works

Activating curiosity opens cognitive space for new information; it primes engagement by tapping into participants’ natural detective instincts.

Icebreaker
Activity 2

Mythbusters: Intelligence Edition

Facilitator presents three common misconceptions about competitive intelligence audits (e.g., ‘More data equals better results’, ‘Sales reps don’t need deep competitor details’, ‘Audits must be quarterly’). Participants vote on which they believe is true, then debunk each myth with evidence and discussion.

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Why this works

Revealing misconceptions helps learners unlearn faulty assumptions, making space for new, evidence-based practices.

Icebreaker
Activity 3

Quick Signal Sorting

Using a digital whiteboard (or sticky notes for in-person), give participants a list of competitive signals (e.g., price changes, executive moves, new features, customer wins). Ask them to quickly drag/arrange these into ‘High Impact’ and ‘Low Impact’ columns from a sales deal perspective, sharing observations in low-pressure breakout pairs.

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Why this works

Low-pressure sorting activities nudge participants to prioritize information without fear of being ‘wrong,’ supporting psychological safety.

Icebreaker
Activity 4

Speed Playbook Jam

Divide participants into 3-4 small groups and give each a recent competitor audit summary. Challenge them to invent a ‘tagline’ and 3 actionable talking points a sales rep could use in the next call. Groups race against a timer and share their results for instant feedback.

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Why this works

High-energy sprints build engagement, trigger creative problem-solving, and allow for real-time peer learning.

Icebreaker
Activity 5

Deal Dilemma Showdown

Present a real-world sales scenario: ‘You’re facing a competitor who just launched a game-changing feature mid-deal.’ Ask participants to brainstorm how audit findings would help them respond, then debate solutions in a rapid-fire ‘showdown’ format, with facilitator moderating.

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Why this works

Real-world dilemmas push participants to apply concepts in context, making abstract ideas relevant and actionable.

Icebreaker
Activity 6

Personal Audit Impact Map

Invite participants to reflect on a recent deal lost or won due to competitor moves. Using a worksheet, they map which competitive signals (from their own audits) influenced the outcome and jot down how they’d adjust their next audit or playbook. Volunteers can share their insights for peer recognition.

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Why this works

Active reflection deepens learning, connects theory to personal experience, and reinforces ownership.

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